Computer Engineer

Program

Community Media

Supervisor

Director of Engineering

Full-time/Part-time

Full-time

Paid/Unpaid

Paid

Exempt/Non-exempt

Non-exempt

Union

Yes
February 20, 2019

Purpose of Position:

The Computer Engineer works as part of the BRIC IT team to provide desk top computer and network support to users.

Key Duties:

  • Provide help desk support to staff; first line of calls and emails
  • Oversee user administration services: active directory, MS Office/ new accounts / password resets / account unlocks / printer configurations / mobile phone setup / e-mail support (Outlook) / web-based account administration.
  • Provide setup, troubleshooting and maintenance service for printers, copiers, fax machine.
  • Perform user desk moves and new computer setup; work with Facilities and IT teams to ensure all user setups are completed without incident.
  • Provide remote user support when needed for emergencies.
  • Assist with telephone system setup and support.
  • Assist with television studio and playback technology.

Qualifications:

  • Bachelors degree in computer science or related field
  • 3-4 years’ experience in a combination of network support, help desk, software support or related areas
  • Technical skills:  Knowledge of Windows, Mac OS, Linux, Office Suite, Adobe CC Suite;  familiarity with backup/restore tools, basic switching, router protocols, wi-fi configuration, MS SQL, VOIP and analog phone systems; proficient in RG45 ethernet cables, patch panels, termination and testing.
  • Excellent problem-solving and multi-tasking skills; strong customer service skills; ability to work independently or collaboratively in a team environment

Salary and Schedule

Full-time position with full benefits program.  Some evening and weekend work is required.  Annual salary is $54,864.00. This is a full-time union position under a collective bargaining agreement with NABET.

How to Apply

Email jobs@bricartsmedia.org with subject line: Computer Engineer.  Please write a brief cover letter in the body of the email and attach resume. Only those candidates selected for an interview will be contacted.

BRIC is an equal opportunity employer.